INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept various payment methods, including Cash on Delivery (COD), credit/debit cards, and online banking. Please note that Cash on Delivery is available for orders above Rs. 1000.

What are your shipping options?

We offer free Cash on Delivery for orders above Rs. 1000 and a flat rate shipping option for all other orders. Shipping times and costs are displayed at checkout, and we deliver across Pakistan.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier service's website.

What is your return and exchange policy?

We accept returns and exchanges within [insert timeframe, e.g., 14 days] of delivery, provided the items are unused and in their original packaging. To initiate a return or exchange, please contact our customer support team with your order details.

How long does delivery take?

Delivery usually takes between [insert timeframe, e.g., 3-5 business days], depending on your location. During holidays or peak shopping seasons, delivery times may be slightly longer. We will keep you updated on the status of your order.

INFORMATION ABOUT US

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